Wednesday, February 27th, 2008...10:15 am Visited 191 times, 1 so far today
Where’s My Money, PayPal?
Just wanted to add to the discussions around the local ‘net. Upon receiving news of the ability to withdraw from PayPal to a local account, I tried making a withdrawal of $50.00 to my Philippine bank account on Feb. 12, and I’ve yet to receive it. It’s already Feb. 27.
There are two methods for me to receive money via PayPal, one is via my UnionBank Eon card and another via the new method, using my SA account at a relatively big local bank. Today, I tried withdrawing via my Eon card (yes I haven’t learned my lesson), but I really need to set up a reliable method. I tried sending just $20.00 this time.
PayPal’s resolution system on their website is not adequate to handle these particular situations as it is designed primarily for ebay scenarios where delivery or service have been performed and there is non-payment, or variations of such.
For the situation of non-receipt of withdrawal or bank transfer, there are vague categories but none specific to the problem, so I’ve been using different ones when sending messages via their internal form. Mostly I just attach the transaction number and say “I have not received $50.00 I transferred to my bank account in the Philippines way back on the 12th.” or something like that.
I’ve sent messages via their website’s form approximately 3-4 times already, again to no avail and have not received a reply or at least even a confirmation, automated or otherwise, of my messages being sent or received. I admit I am using a sensationalist title for this post as I am hoping to raise awareness of this issue so that others can learn from my experiences.
Here are links to other discussions of same issue from a site called Pinoymoneytalk and from a Mr. Lloyd Lopez, all with external links of their own. Here’s another interesting post from Mr. Santos’ blog, indicating a failed transaction and a refund, because of an ‘erroneous bank account’ entry. Given the rounds this topic has been making and the similarity re my situation and others, it doesn’t look good.
Which is ok if it weren’t for the fact that: I.need.my.money.
4 Comments
February 27th, 2008 at 7:59 pm
[...] Now, it’s been a month since PayPal announced the most exciting feature to date — the ability to transfer PayPal funds to a local bank account. But, there are still cases of failed transfers and delayed crediting of accounts. Initial attempts by PayPal users in the Philippines were characterized by the same level of confusion as when PayPal implemented the send-and-receive feature. Inaccurate 9-digit bank codes were, purportedly, posted, i.e. PayPal posted bank codes were not the same as the local bank’s 9-digit bank code. This issue was resolved soon enough. Still, complaints are being heard. [...]
February 27th, 2008 at 8:39 pm
wow! trackback from the john knight!!
February 28th, 2008 at 4:12 pm
Cuz, me naman I was surprised I got my Paypal payment coursed to my savings account relatively faster than I expected. Albeit at a much lower exchange rate and they deducted a fee of P150.
February 28th, 2008 at 4:31 pm
arrrrggh. actually di na nakakatawa to. unless all my bills suddenly allow being paid via paypal, i need my cash NOW.
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